Centralized Customer Service:

• Extended hours of operation
Eastern Time Zone: 8am to 6pm Central Time Zone: 7am to 5pm Mountain Time Zone: 6am to 4pm Pacific Time Zone: 5am to 4pm
• Larger team of CSRs

Kim Keefer (Mgr)	kkeefer@valspar.com
Mary Scholl	mscholl@valspar.com
Darlene Burnside	dburnside@valspar.com
Joyce Phillips	jphillips@valspar.com
Julie Murray	jmurray@valspar.com
Denise Williams	dmwilliams@valspar.com
Patti Keeler	pkeeler@valspar.com
Allison Golinski	agolinski@valspar.com

• Professional, Highly trained Customer Oriented personnel
• Improved response time to confirm orders
• "Old" 800 numbers will still work
• Gardena change effective 5-Mar-07
• Elkhart change effective 2-Apr-07
• Transparent transition